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	<title>The Blog of an Entrepreneur</title>
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	<link>http://www.ozzy.co.uk/blog</link>
	<description>The thoughts, ramblings and day-to-day experiences of Richard "Ozzy" Osborne</description>
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		<title>Customer Service from an Esso Store Manager</title>
		<link>http://www.ozzy.co.uk/blog/2010/07/05/customer-service-from-esso-service-manager/</link>
		<comments>http://www.ozzy.co.uk/blog/2010/07/05/customer-service-from-esso-service-manager/#comments</comments>
		<pubDate>Mon, 05 Jul 2010 15:09:40 +0000</pubDate>
		<dc:creator>Richard Osborne</dc:creator>
				<category><![CDATA[Entrepreneurialism]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=154</guid>
		<description><![CDATA[To get a true feeling of the whole situation you need to first know some history, so the wife and I had just been in EuroDisney for 3 days with our our two children. The time was circa. 10:30pm and we still had over two hours left to drive from Ashford in Kent to Northampton. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Young Enterprise Golf Day &#8211; June 16th 2010</title>
		<link>http://www.ozzy.co.uk/blog/2010/04/09/young-enterprise-golf-day-june-16th-2010/</link>
		<comments>http://www.ozzy.co.uk/blog/2010/04/09/young-enterprise-golf-day-june-16th-2010/#comments</comments>
		<pubDate>Fri, 09 Apr 2010 14:58:38 +0000</pubDate>
		<dc:creator>Richard Osborne</dc:creator>
				<category><![CDATA[Young Enterprise]]></category>
		<category><![CDATA[Golf]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=148</guid>
		<description><![CDATA[Do you like playing Golf? Would you like to play golf and help support the Entrepreneurs of tomorrow through Young Enterprise? We are hosting a charity golf day in support of Young Enterprise at Overstone Park on the 16th June 2010 and everyone is welcome! To find out more please download the attached flyer for [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Be Proud of your Price and Service</title>
		<link>http://www.ozzy.co.uk/blog/2010/04/09/be-proud-of-your-price-and-service/</link>
		<comments>http://www.ozzy.co.uk/blog/2010/04/09/be-proud-of-your-price-and-service/#comments</comments>
		<pubDate>Fri, 09 Apr 2010 14:42:11 +0000</pubDate>
		<dc:creator>Richard Osborne</dc:creator>
				<category><![CDATA[Entrepreneurialism]]></category>
		<category><![CDATA[competitors]]></category>
		<category><![CDATA[consumer spending]]></category>
		<category><![CDATA[pricing]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[SWOT]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=145</guid>
		<description><![CDATA[As I come into work this morning I had an email reply from a proposal I&#8217;d prepared for a prospective customer of one of my businesses. The business itself isn&#8217;t important, but the prospects approach to me says a lot of things about their approach to business. The proposal I had drafted clearly demonstrated some [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Young Enterprise Awards are a Success</title>
		<link>http://www.ozzy.co.uk/blog/2010/03/24/young-enterprise-awards-are-a-success/</link>
		<comments>http://www.ozzy.co.uk/blog/2010/03/24/young-enterprise-awards-are-a-success/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 11:57:41 +0000</pubDate>
		<dc:creator>Richard Osborne</dc:creator>
				<category><![CDATA[Young Enterprise]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=138</guid>
		<description><![CDATA[So there was I was, due to leave for the Northampton and Daventry Area Final for the Young Enterprise awards and I was probably as nervous as hell, because I felt I had a lot resting on them being a success. One of the challenges we faced was that there has a been a big [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Why Can&#8217;t BusinessLink Keep Good Advisers?</title>
		<link>http://www.ozzy.co.uk/blog/2010/03/19/why-cant-businesslink-keep-good-advisers/</link>
		<comments>http://www.ozzy.co.uk/blog/2010/03/19/why-cant-businesslink-keep-good-advisers/#comments</comments>
		<pubDate>Fri, 19 Mar 2010 10:14:53 +0000</pubDate>
		<dc:creator>Richard Osborne</dc:creator>
				<category><![CDATA[Entrepreneurialism]]></category>
		<category><![CDATA[business advisor]]></category>
		<category><![CDATA[businesslink]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[mentors]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=135</guid>
		<description><![CDATA[This is a question that has been on my mind for a while, but I&#8217;m not alone. It&#8217;s also a different question to ask because I know a few people who work for BusinessLink and as an organisation they provide a lot of very valuable services but they fail to follow one of the most [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Share your business knowledge and experiences</title>
		<link>http://www.ozzy.co.uk/blog/2009/11/15/share-your-business-knowledge-and-experiences/</link>
		<comments>http://www.ozzy.co.uk/blog/2009/11/15/share-your-business-knowledge-and-experiences/#comments</comments>
		<pubDate>Sun, 15 Nov 2009 21:30:42 +0000</pubDate>
		<dc:creator>Ozzy</dc:creator>
				<category><![CDATA[Young Enterprise]]></category>
		<category><![CDATA[young]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=133</guid>
		<description><![CDATA[As some may know, I chair the Area Board for Young Enterprise covering the Northampton and Daventry area. One thing never ceases to amaze me is the shortage of people willing to volunteer their time to share their knowledge and expertise with the Entrepreneurs of tomorrow. So why should anyone in business work with Young [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>My stolen motorbike and Twitter</title>
		<link>http://www.ozzy.co.uk/blog/2009/09/17/my-stolen-motorbike-and-twitter/</link>
		<comments>http://www.ozzy.co.uk/blog/2009/09/17/my-stolen-motorbike-and-twitter/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 08:39:11 +0000</pubDate>
		<dc:creator>Ozzy</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[stolen motorbike]]></category>
		<category><![CDATA[theft]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=125</guid>
		<description><![CDATA[It has been a couple of months since my last blog post, and mainly down to time constraints and also the only things I could think of blogging about in my life were commercially sensitive. Bad excuse I know, but then this happened to me&#8230; Tuesday 15th September was my birthday, and for a treat [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>The bank is not your enemy</title>
		<link>http://www.ozzy.co.uk/blog/2009/06/26/the-bank-is-not-your-enemy/</link>
		<comments>http://www.ozzy.co.uk/blog/2009/06/26/the-bank-is-not-your-enemy/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 22:51:54 +0000</pubDate>
		<dc:creator>Ozzy</dc:creator>
				<category><![CDATA[Entrepreneurialism]]></category>
		<category><![CDATA[banks]]></category>
		<category><![CDATA[natwest]]></category>
		<category><![CDATA[rbs]]></category>
		<category><![CDATA[royal bank of scotland]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=115</guid>
		<description><![CDATA[There has been so much negative press about banks lately, and yes I know that the people at the top have made some very big mistakes, but I still don&#8217;t get this whole the bank is the bad guy thing that seems to be going on. It is being discussed on Twitter, on business forums, [...]]]></description>
		<wfw:commentRss>http://www.ozzy.co.uk/blog/2009/06/26/the-bank-is-not-your-enemy/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Social Media &#8211; Is it a waste of time?</title>
		<link>http://www.ozzy.co.uk/blog/2009/04/24/social-media-is-it-a-waste-of-time/</link>
		<comments>http://www.ozzy.co.uk/blog/2009/04/24/social-media-is-it-a-waste-of-time/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 11:56:53 +0000</pubDate>
		<dc:creator>Ozzy</dc:creator>
				<category><![CDATA[Networking]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=111</guid>
		<description><![CDATA[This morning I attending an event in Milton Keynes where the speaker gave a presentation on using Social Media Advertising in your own business. I went along hoping to learn something I am missing, pick up that little nugget of information that would help me improve my own use of online social media networking. The [...]]]></description>
		<wfw:commentRss>http://www.ozzy.co.uk/blog/2009/04/24/social-media-is-it-a-waste-of-time/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Are the banks really not lending?</title>
		<link>http://www.ozzy.co.uk/blog/2009/03/26/are-the-banks-really-not-lending/</link>
		<comments>http://www.ozzy.co.uk/blog/2009/03/26/are-the-banks-really-not-lending/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 16:58:29 +0000</pubDate>
		<dc:creator>Ozzy</dc:creator>
				<category><![CDATA[Entrepreneurialism]]></category>
		<category><![CDATA[banks]]></category>
		<category><![CDATA[credit crunch]]></category>
		<category><![CDATA[finance]]></category>

		<guid isPermaLink="false">http://www.ozzy.co.uk/blog/?p=109</guid>
		<description><![CDATA[This morning I was at a breakfast meeting and bumped into my bank relationship manager from RBS whilst I was mid conversation with a relationship manager from Clynsedale Bank. We were having a discussion about, as if anything else, the banking situation in the press, Government funding, and the banks calling in of overdrafts and [...]]]></description>
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		<slash:comments>1</slash:comments>
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